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Trust Balance Sheet

As social capital, trust has worth as well as functionality, and deserves serious management to enhance the value of the asset or to mitigate the risks from its loss or liability.

Trust Balance Sheet

 

 

   
THREE DEGREES OF
SEPARATION:
THREE DYNAMICS FOR
RENEWAL:
   
  1. DIS- Connection
    (Lapsed interdependencies)
  1. Societal
    (Renewing charter to operate)
  1. DIS-Engagement
    (Lapsed obligations)
  1. Organizational
    (Strengthening responsibility systems)
  1. DIS-Integration
    (Lapsed moral authority)
  1. Individual
    (Nurturing personal integrity)
   
   
FIVE DEFICITS IN
SOCIAL CAPITAL
FIVE INVESTMENTS IN
SOCIAL CAPITAL
   
  1. Loss of Idealism
    (Short-term focus)
  1. Aim High
    (Serve visionary purpose)
  1. Loss of Humanity
    (Under-valuing human capital)
  1. Serve Care
    (Attend to human moments)
  1. Loss of Fairness
    (Imbalance in rewards to risks)
  1. Invite Participation
    (Engage in wide dialogue)
  1. Loss of Responsibility
    (Poor accountability)
  1. Actualize Accountability
    (Model terms of integrity)
  1. Loss of Emotion
    (People as means, not ends)
  1. Initiate Generosity
    (Structure reciprocities for belonging)
   

 

A Framework for Trust Renewal

 

 

 

SOCIETY

ORGANIZATION

INDIVIDUAL

       
  RE-Connection

• Transparency

• Establish and model terms for integrity

• Invite dissent

• Consultation on governance norms • Set ethical principles • Hear alternative voices
       

RE-Engagement

• Critics and stake-holders involvement

• Communicate ethical priorities

• Set ethical standards

• Strategic CSR • Enable discernment • Support inquiry
       

RE-Integration

• Sustainability

• Measure trust

• Reward ethical diligence

• Mutual social capital investments • Integrate ethical factors in all plans • Invite scrutiny

 



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